As a patient of this practice you can expect:
- To be seen the same day for conditions you and a doctor agree are urgent
- To have a telephone consultation or see a healthcare professional within 48 hours for non-urgent conditions.
- To have your records treated confidentially, subject to your wish to have relatives and friends informed of the progress of your treatment
- To be seen at home at your doctor's discretion
- To have your long-term medication and treatment reviewed at agreed intervals
- To be informed (through leaflets etc) of the practice's services and how best to use them
- To receive health care in clean, comfortable and appropriate surroundings
- To be treated with courtesy