Online Triage Hours

Online Triage operational hours are 8:00am to 6:00pm Monday to Friday. Outside of these times if you have an Urgent Medical Problem kindly call the surgery.

Order a Repeat Prescription

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

You can also:

  • bring the paper form to the surgery, during opening hours

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

Repeat prescriptions are only given after they are agreed with the doctor and entered onto your repeat record. A minimum of 5 working days is required for processing a prescription. Please allow extra time for weekends and public holidays.

You can usually collect your prescription from the pharmacy 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to the Medicines A to Z

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

Your pharmacy

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy near you

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Emergency Medication Supplies

If the surgery is closed and for any reason you have run out of your regularly prescribed, repeat prescription then please follow the link below. Please note you cannot use this service to get antibiotics or a controlled drug, instead call 111 and speak to an advisor.

Emergency prescriptions – NHS 111

Contraception